Website Privacy Statement

 
 
 

Last updated: January 2021

International Flavors & Fragrances, Inc. on behalf of it and its affiliates including the Nutrition and Bioscience group of companies (collectively, “IFF” or “we”) take privacy seriously and want our users (“you”) to be familiar with how we collect, use and disclose personal data. This Privacy Statement describes IFF practices in connection with personal data that we collect through the website or mobile application owned and controlled by IFF from which you are accessing this Privacy Statement (respectively, the “Site” and the “App”), as well as offline where notice is legally required.  

If you apply for a job through the Site, IFF’s use of the personal data you provide through the Career Center is governed by the IFF Job Applicant Privacy Notice

 

 
 
 

PERSONAL DATA

Personal Data IFF Collects

“Personal data” is information that identifies you as an individual or relates to you as an identifiable individual.

Personal data includes:

  • Name;
  • Postal address (including billing and shipping address);
  • Telephone or fax number;
  • Email address;
  • Credit and debit card number;
  • Vendor or Customer tax ID number;
  • National ID number, such as Social Security Number;
  • Company issued ID number;
  • Date of Birth;
  • Financial information when you apply for credit;
  • Banking information, such as account and routing numbers;
  • Passwords and reminder questions/answers;
  • Purchase history.
  • IFF collects personal data when you participate in various opportunities that we provide, for example:
    When you order a product or service, apply for credit or make a request;
  • When you register your purchase of a product;
  • When you submit a warranty card;
  • When you register for subscriptions, technology forums or other communications through the Site or App;
  • When you participate in a contest, promotion, sweepstakes, survey or other promotion;
  • When you participate in a blog or forum; and
  • When we conduct market research, meet you at a trade show or other event.

 
We need to collect personal data in order to provide requested services and products to you. If you do not provide the data requested, we may not be able to provide the Services. If you disclose any personal data relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

We may combine personal data that we collect about you with personal data you provide to IFF through other sources, such as product registrations, inquiries or marketing events. We will use the combined personal data in accordance with this Privacy Statement for as long as it is combined.

How We Use Personal Data 

We and our service providers use personal data for our business purposes, including to:

  • Fulfill your purchases and respond to your requests and inquiries

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Send you email alerts, text messages and other written or electronic communications 

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Personalize your experience by presenting products and offers tailored to you

We will engage in this activity with your consent or where we have a legitimate interest.

  •  Allow you to sign up for contests, technology forums and other activities

 We will use personal data in this way to manage our contractual relationship with you or with your consent.

  • Achieve IFF business purposes

We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, to determine the effectiveness of marketing activities and/or because we have a legitimate interest to do so.

We may also use personal data as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including those outside your country of residence; (d) to enforce IFF terms and conditions; (e) to protect IFF operations; (f) to protect IFF rights, privacy, safety or property, you or others; and (g) to allow IFF to pursue available remedies or limit the damages that we may sustain.

How Personal Data is Disclosed 

Your personal data may be disclosed:

  • With our affiliates for the purposes described in this Privacy Statement to assist in conducting our business.

  • To IFF’s third party service providers. These third parties provide services such as website hosting, data analysis, payment processing, order fulfillment, product distribution, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services and other similar services to enable them to provide services.

  • To third parties such as agents, retailers and distributers to facilitate the sale and distribution of IFF products and services, which may include marketing communications consistent with your choices.

  • To third party sponsors of sweepstakes, contests and similar promotions.

  • To a third party that may offer you credit to purchase products or services offered by IFF.

  • To identify you to anyone to whom you send messages through the Site.

  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of IFF business, assets or stock including in connection with any bankruptcy or similar proceedings.

  • To third parties in connection with licensing, joint development or similar arrangements.

  • By you, when you participate in features on the Site or App that provide the opportunity to interact with IFF and others (for example a blog, message board, messaging functionality, chat functionality, profile or other social media). 
    When you use these features, you should be aware that any information you submit, including your name, location and email address, may be publicly available to others. We are not responsible for any information you choose to submit through these features and we strongly discourage you from disclosing any sensitive personal data (such as health or credit card information) through these features. If you use these features, your personal data may remain on the Site or App even after you cease use of the Site or App.

 
We may also disclose personal data as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including those outside your country of residence; (d) to enforce IFF terms and conditions; (e) to protect IFF operations; (f) to protect IFF rights, privacy, safety or property, you or others; and (g) to allow IFF to pursue available remedies or limit the damages that we may sustain.

We do not sell consumer personal data to third parties.

OTHER INFORMATION

Other Information We Collect

“Other Information” is any information that does not reveal your specific identity or relate to you as an identifiable individual.

Other Information includes:

  • Browser information;
  • Information collected through cookies, pixel tags and other technologies;
  • Demographic information and other information provided by you;
  • Aggregated information.

 

How We Collect Other Information 

IFF and IFF’s third party service providers may collect Other Information in a variety of ways, including:

Through your browser or device. Certain information is collected by most browsers and devices, such as your Media Access Control (MAC) address, computer type, screen resolution, operating system version, device manufacturer and model and Internet browser type and version.

Through your use of an App. When you download and use an App, we and our service providers may track and collect App usage data, such as your location, or the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.

Through your use of an App, connected device or vehicle, including unmanned aerial vehicles. We may use your device’s physical location to provide you with personalized location-based services and content. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we and/or our partners may not be able to provide you with the applicable personalized services and content.

From you. Information such as your location as well as other information, such as your preferred means of communication, is collected when you voluntarily provide this information. Unless combined with personal data, this information does not personally identify you or any other user of the Site or App.

By aggregating information. Aggregated personal data does not personally identify you or any other user of the Site or App. For example, we may use personal data to calculate the percentage of IFF users who have a particular telephone area code.

 
Please read our Cookie Policy  to learn how we and our service providers use cookies and similar tracking technologies including to serve interest-based advertising to you.

How We Use and Disclose Other Information 

Because Other Information does not personally identify you, we may use and disclose Other Information for any purpose. If we are required to treat Other Information as personal data under applicable law, then we use and disclose it for the purposes for which we use and disclose personal data as detailed in this Privacy Statement.

In some instances, we combine Other Information with personal data, such as combining your name with your geographical location. If we combine any Other Information with personal data, such as when we combine information you provide upon registration with Other Information to provide you with targeted personalized marketing, the combined information will be treated by IFF as personal data.

IP ADDRESSES

Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP).

How We Collect IP Addresses 

An IP Address is identified and logged automatically in IFF server log files whenever a user visits the Site, along with the date and time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.

How IFF Uses and Discloses IP Addresses 

IFF uses IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, administering the Site and presenting content that is tailored to your country. We may also use and disclose IP Addresses for all the purposes for which we use and disclose personal data. Please note that we treat IP Addresses, server log files and related information as Other Information, except where we are required to do otherwise under applicable law.

THIRD PARTY SITES

This Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which the Site or the App contains a link. The inclusion of a link on the Site or the App does not imply endorsement of the linked site by IFF. We are not responsible for the information collection, use, disclosure or security policies or practices of any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any personal data you disclose to other organizations through or in connection with the Apps.

DO NOT TRACK

IFF does not currently respond to browser do-not-track signals.

SECURITY

IFF uses reasonable organizational, technical and administrative measures to protect personal data under IFF control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you suspect or have reason to believe that your interaction with IFF is no longer secure, immediately notify us of the problem by any means described in the “Contacting  IFF” section below.

CHOICES AND ACCESS

Your choices regarding IFF’s use and disclosure of your personal data

IFF gives you many choices regarding our use and disclosure of your personal data for marketing purposes. By contacting us  you may opt-out from receiving future electronic marketing messages and request that we not share your personal data with unaffiliated third parties for their marketing purposes.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you do opt-out of receiving marketing-related messages from IFF, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

How you can access, change or suppress your personal data 

If you would like to request to review, correct, update, suppress or delete, or object to, restrict or otherwise limit IFF use of, your personal data that has been previously provided to  IFF, or if you would like to request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law) you may contact us.

In your request, please make clear what personal data you would like to have changed, whether you would like to have your personal data suppressed from a IFF database or otherwise let IFF know what limitations you would like to put on IFF use of your personal data. We will try to comply with your request as soon as reasonably practicable.

RETENTION PERIOD

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide requested services to you;
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

USE OF SITE BY CHILDREN

IFF is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. IFF does not target the Site or the App to children less than sixteen (16) years of age or knowingly collect personal data from children for the purpose of selling products or services. IFF does participate in select educational programs such as science and environmental awareness in support of schools and communities.

CROSS-BORDER TRANSFER

Your personal data may be stored and processed in any country where we have facilities or where we have engaged a service provider, including to the United States, which may have different data protection rules than in your country.

If you are located in the European Economic Area (EEA): Some non-EEA countries are recognized by the European Commission (EC) as providing an adequate level of data protection according to EEA standards (see the full list of countries). For transfers from the EEA to countries not considered adequate, we have put in place adequate measures, such as standard contractual clauses adopted by the EC to protect your personal data. You may obtain a copy of these measures by “Contacting  IFF” (see below).

IFF’s Use of Analytics

IFF may use Google Analytics provided by Google, Inc. (“Google”) which uses cookies (text files placed on your computer) to help IFF understand how you may use our website and Mobile APP:

  • The information generated by the cookies about your use of the website and Mobile APP (including your IP address) will be transmitted to and stored by Google on servers in the U.S. and other countries (the servers are owned by Google).
  • Google will use this information to provide data about your use of the website and Mobile APP that allow creation of reports on website & Mobile APP activity for website operators, and providing other services relating to website activity and Mobile APP and internet usage.
  • Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.
  • Google will not associate your IP address with any other data held by either company.
  • You may refuse the use of cookies by selecting the appropriate settings on your browser.  However please note that if you do this, you may not be able to use the full functionality of this website & Mobile APP.
    For German users, to opt out of Google Analytics tracking entirely, please click here.
  • You can learn about Google‘s practices by clicking here  and opt out of them here .

 
IFF may potentially use other analytical tools such as, for example, Adobe, ScanTrust, etc.

SENSITIVE INFORMATION

We ask that you not send IFF, and you not disclose, any sensitive personal data (for example, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or App or otherwise to IFF.

UPDATES TO THIS PRIVACY STATEMENT

We may change this Privacy Statement. View the “LAST UPDATED” legend at the top of this page to see when this Privacy Statement was last revised. Any changes to this Privacy Statement will become effective when we post the revised Privacy Statement on the Site or App. Your use of the Site or App following these changes means that you accept the revised Privacy Statement.

CONTACTING IFF

If you have questions about this Privacy Statement, contact us, send an e-mail at law.department@iff.com  or by postal mail to the Law Department, International Flavors & Fragrances Inc., 521 West 57th Street, New York, New York 10019.

ADDITIONAL INFORMATION FOR THE EEA

In the EEA, you may lodge a complaint with a data protection authority for your country or region, or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available on the European Commission website.

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